{"id":115,"date":"2020-03-06T01:22:37","date_gmt":"2020-03-06T01:22:37","guid":{"rendered":"https:\/\/thorplug.com\/?page_id=115"},"modified":"2020-03-06T01:22:37","modified_gmt":"2020-03-06T01:22:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/thorplug.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
\n

WHAT ISN\u2019T COVERED BY THE WARRANTY?<\/a><\/h4>\n<\/div>\n
\n
\n

The product is over 12-month and it is damaged by the customers themselves.<\/p>\n

\n

WHEN DOES THE WARRANTY BEGIN TO TAKE EFFECT?<\/a><\/h4>\n<\/div>\n
\n
\n

It begins the day you place your order.<\/p>\n

\n

HOW DO I CLAIM THE WARRANTY?<\/a><\/h4>\n<\/div>\n
\n
\n

Please contact us through\u00a0support@thorplug.com<\/a><\/p>\n

\n

WHAT IS A VALID PROOF OF PURCHASE?<\/a><\/h4>\n<\/div>\n
\n
\n

You can tell us the order# or send us the screenshot of the order.<\/p>\n

\n

WHETHER THE CUSTOMER NEED TO PAY RETURN PRODUCTS SHIPPING?<\/a><\/h4>\n<\/div>\n
\n
\n

If the reason for return isn\u2019t quality-related, the customer must pay the return shipping costs.<\/p>\n

\n

WHERE DOES CUSTOMER RETURN THE PRODUCTS?<\/a><\/h4>\n<\/div>\n
\n
\n

Send the return to:\u00a0Thorplug, RETURNS\/EXCHANGES DEPT, Room 506, Chuangye Mansion Zhongxin Rd, Bao\u2019an District Shenzhen, China<\/strong><\/em>.\u00a0offer your tracking number to\u00a0support@thorplug.com<\/a>, so that we can refund<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

WHAT ISN\u2019T COVERED BY THE WARRANTY? The product is over 12-month and it is damaged by the customers themselves. WHEN DOES THE WARRANTY BEGIN TO TAKE EFFECT? It begins the day you place your order. HOW DO I CLAIM THE WARRANTY? Please contact us through\u00a0support@thorplug.com WHAT IS A VALID PROOF OF PURCHASE? You can tell […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nFAQs - THORPLUG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thorplug.com\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"WHAT ISN\u2019T COVERED BY THE WARRANTY? The product is over 12-month and it is damaged by the customers themselves. WHEN DOES THE WARRANTY BEGIN TO TAKE EFFECT? It begins the day you place your order. HOW DO I CLAIM THE WARRANTY? Please contact us through\u00a0support@thorplug.com WHAT IS A VALID PROOF OF PURCHASE? You can tell […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thorplug.com\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"THORPLUG\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/thorplug.com\/#organization\",\"name\":\"Thorplug\",\"url\":\"https:\/\/thorplug.com\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/thorplug.com\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/thorplug.com\/wp-content\/uploads\/2020\/03\/ThorPlug_logo_black_177-50.png\",\"contentUrl\":\"https:\/\/thorplug.com\/wp-content\/uploads\/2020\/03\/ThorPlug_logo_black_177-50.png\",\"width\":177,\"height\":50,\"caption\":\"Thorplug\"},\"image\":{\"@id\":\"https:\/\/thorplug.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/thorplug.com\/#website\",\"url\":\"https:\/\/thorplug.com\/\",\"name\":\"THORPLUG\",\"description\":\"Just another WordPress site\",\"publisher\":{\"@id\":\"https:\/\/thorplug.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/thorplug.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/thorplug.com\/faqs\/#webpage\",\"url\":\"https:\/\/thorplug.com\/faqs\/\",\"name\":\"FAQs - THORPLUG\",\"isPartOf\":{\"@id\":\"https:\/\/thorplug.com\/#website\"},\"datePublished\":\"2020-03-06T01:22:37+00:00\",\"dateModified\":\"2020-03-06T01:22:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/thorplug.com\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/thorplug.com\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/thorplug.com\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/thorplug.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQs - THORPLUG","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/thorplug.com\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"FAQs","og_description":"WHAT ISN\u2019T COVERED BY THE WARRANTY? The product is over 12-month and it is damaged by the customers themselves. WHEN DOES THE WARRANTY BEGIN TO TAKE EFFECT? It begins the day you place your order. HOW DO I CLAIM THE WARRANTY? Please contact us through\u00a0support@thorplug.com WHAT IS A VALID PROOF OF PURCHASE? You can tell […]","og_url":"https:\/\/thorplug.com\/faqs\/","og_site_name":"THORPLUG","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/thorplug.com\/#organization","name":"Thorplug","url":"https:\/\/thorplug.com\/","sameAs":[],"logo":{"@type":"ImageObject","@id":"https:\/\/thorplug.com\/#logo","inLanguage":"en-US","url":"https:\/\/thorplug.com\/wp-content\/uploads\/2020\/03\/ThorPlug_logo_black_177-50.png","contentUrl":"https:\/\/thorplug.com\/wp-content\/uploads\/2020\/03\/ThorPlug_logo_black_177-50.png","width":177,"height":50,"caption":"Thorplug"},"image":{"@id":"https:\/\/thorplug.com\/#logo"}},{"@type":"WebSite","@id":"https:\/\/thorplug.com\/#website","url":"https:\/\/thorplug.com\/","name":"THORPLUG","description":"Just another WordPress site","publisher":{"@id":"https:\/\/thorplug.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/thorplug.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/thorplug.com\/faqs\/#webpage","url":"https:\/\/thorplug.com\/faqs\/","name":"FAQs - THORPLUG","isPartOf":{"@id":"https:\/\/thorplug.com\/#website"},"datePublished":"2020-03-06T01:22:37+00:00","dateModified":"2020-03-06T01:22:37+00:00","breadcrumb":{"@id":"https:\/\/thorplug.com\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/thorplug.com\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/thorplug.com\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/thorplug.com\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]}]}},"_links":{"self":[{"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/pages\/115"}],"collection":[{"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":0,"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"wp:attachment":[{"href":"https:\/\/thorplug.com\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}